Privacy Policy

PT Mypro Solusindo Informatika

Last Updated: 27 February 2026

1. Introduction

PT Mypro Solusindo Informatika ("Company", "we", "our", or "us") is committed to protecting personal data and privacy.

This Privacy Policy explains how we collect, use, process, store, and protect information across our:

  • Website
  • Mobile applications
  • Web-based systems
  • IoT products and devices
  • Software solutions
  • Corporate services

By accessing or using our products and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on the service used, we may collect the following categories of information:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Account credentials

B. Business and Service Data

  • Employee records (for HR systems)
  • Attendance and payroll data
  • System usage records
  • Project and operational data

C. Technical and Device Information

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Log data
  • Application version

D. IoT and System Data (if applicable)

  • Sensor data
  • Device identifiers
  • System telemetry data

We collect only information necessary for operational and service purposes.

3. How We Use Information

We use collected information to:

  • Provide and maintain our services
  • Operate HR and business systems
  • Improve product performance
  • Ensure system security
  • Provide customer support
  • Fulfill contractual obligations
  • Comply with applicable laws

We do not sell personal data.

4. Data Sharing

We may share information only:

  • With clients using our services
  • With authorized personnel within an organization
  • With trusted service providers (e.g., cloud infrastructure providers)
  • When required by law or legal process

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss or destruction

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Contractual obligations
  • Business operational purposes

Data may be deleted or anonymized when no longer required.

7. International Data Processing

Our services may involve data processing across different jurisdictions depending on infrastructure and client location. We implement safeguards to ensure appropriate data protection standards.

8. User Rights

Depending on applicable laws, individuals may have rights to:

  • Access their personal data
  • Correct inaccurate data
  • Request deletion (subject to legal or contractual limits)
  • Object to certain processing activities

Requests may be submitted through official contact channels.

9. Children's Privacy

Our services are intended for business and professional use. We do not knowingly collect personal information from individuals under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected in the "Last Updated" date above.

Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

PT Mypro Solusindo Informatika

Website: https://mypro-solution.com

Email: [email protected]